E2BN Direct - Broadband Services for Schools – Case Study – Milton Keynes

christ the sower 

Christ the Sower is one of many Milton Keynes schools delighted with their recent change of internet provider to E2BN Direct.

In November 2013 Milton Keynes Schools were informed by the Local Authority of a major change in the way broadband services would be made available from April 2014. The LA would no longer contract with a single provider on behalf of schools and would instead require schools to make their own procurement arrangements.

Several schools immediately contacted E2BN as a trusted partner, to discuss whether it could provide a direct service based on the same features they were used to; education-focussed, fast broadband, safe web access, mail services and NEN (The Education Network) access.

E2BN responded quickly and by December 2013 had contracts in place with around one-quarter of MK schools.  By 1st April nineteen school sites were connected with a further eight connected during April and May 2014.

The fully managed E2BN Direct service is built around business-class superfast broadband where available, an on-site “gateway” server and E2BN Protex web filtering.  As a Regional Broadband Consortium (RBC) E2BN is able to offer full access to Education Network (NEN) resources.   Schools also have access to E2BN’s Domain Services and mail-relay back-up plus a wealth of technical expertise.  

In some cases, schools opted to purchase their broadband from a 3rd party and then signed up for E2BN Direct Gateway which gives the school all of the above services.

To ensure a smooth transition, E2BN carried out a detailed site and network surveys at each school.  Orders were placed for telephone/broadband lines and hardware during January with a view to going live before LA services were due to cease.

Prior to the termination of Milton Keynes Council’s Education wide-area-network contracts, the Christ the Sower school had been connected to the Local Authority infrastructure, the internet and the Education Network (NEN) via microwave wireless technology. 

Christ the Sower with more than 400 students and staff was migrated to the live E2Bn service in mid-March 2014.

Theresa Stock, Network Manager at Christ the Sower commented:

“E2BN kept us informed at every stage. They provided the assistance we needed in order to prepare for the migration. When it came to switching over, the process was very easy. We were more than impressed with the whole process. As a result, we are delighted with the broadband speed, the fact that we can have our own web filtering configuration and excellent support on tap.”

“Compared to some other services we considered, E2BN Direct provides the essential features and services we require at a competitive cost”

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E2BN Broadband Services

At E2BN, we provide flexible broadband packages to meet your current and future needs. We have now enhanced that with Internet4Schools

We work with you to define the bandwidth you need, based on the number of pupils and devices you have now and are expecting in the future.

Why should you choose E2BN broadband?

* We are experts in education and really understand your needs.
* Unlike commercial Broadband suppliers we have no shareholder and pay no dividends so we ensure that you get the full benefit from our success.
* You are in control because your connection comes straight to you
* We constantly monitor your connection and guarantee a 99% connection rate.
* You define your filtering by location, port, group or individual.
* Our broadband includes a router, content caching, connection management, an email relay service, a firewall, filtering, telephone and web support, nightly back-ups and VPN access.

About E2BN membership

As a broadband customer you also become a member of E2BN. Membership includes members discounts on training events professional and access to a wealth of online teaching and learning content. As a member, you also have access to framework contracts; video conferencing services and NEN (The Education Network) services.

Download E2BN Direct Broadband brochure

Download E2BN Protex Web Filtering brochure

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Domains and SSL Certificates for Schools


E2BN provides a Domain Name service (DNS) for Members.

Schools and organisations that pay for E2BN broadband and internet services directly or via their LA can do the following: 

  1. Use E2BN's name servers to host your domain records. We will make any necessary changes on your behalf - free service included in your membership.
  2. Use E2BN's Nominet Registrar services. These include registration of new .co.uk and .org.uk domains and acting as "tag" holder for many types of .uk domains. If you wish to move your existing dns records to our nameservers, it may be appropriate for you to transfer your domain(s) to us. Some of these services are chargeable.
  • Registration of new domains - £80 per domain plus VAT
  • Renewal of domains - 5 years - £37.50 per domain plus VAT
  • Transfer domain in to E2BN - free
  • Transfer domain out from E2BN - free
  • Host and maintain DNS records - free

We cannot register .com .net and other non uk domains.

If you wish to register a new .sch.uk domain you will need to do this via Nominet directly. If you wish E2BN to hold the domain for you , please notify Nominet that you wish to transfer the new domain to "E2BN".

Useful FAQs page about internet domains:  Nominet - about DNS and Domains

Nominet’s domain name registration T&C’s:   Nominet Terms And Conditions

E2BN Domain Registrar services - about our contract with you:Key Facts

Complaints - if you have a complaint about E2BN's Domain Registrar services please contact us: E2BN Complaints Process

If you wish to escalate a complaint to Nominet see Nominet Complaints Escalation


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